✅ Privacy Policy – October Moon Media Group

Effective Date: 08/28/2025
Last Updated: 08/28/2025

1. Introduction

October Moon Media Group LLC (“OMMG,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and communication channels, including Rich Communication Services (RCS), SMS, email, and AI-powered tools.

By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, phone number, and business details when you sign up or contact us.

  • Account Information: Login credentials for demo accounts or services.

  • Communication Data: Messages sent through RCS, SMS, or other channels.

  • Usage Data: Information about how you interact with our website and services.

  • AI-Generated Data: Transcripts or notes generated by AI tools like Otter.ai, ChatGPT, or other similar services.

3. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Send important notifications, including onboarding messages via RCS or SMS

  • Personalize your experience

  • Conduct analytics and improve user experience

  • Comply with legal obligations

4. Use of AI Tools

We use AI tools such as Otter.ai, ChatGPT, and others to:

  • Generate transcripts and summaries

  • Enhance productivity and support client projects

  • Provide automation for onboarding and messaging

AI tools process data securely, and we do not share your private information with unauthorized parties.

5. How We Share Information

We do not sell your personal data. We may share information with:

  • Service Providers: Such as Twilio (for messaging) and Squarespace (for hosting)

  • AI Platforms: For processing as described above

  • Legal Authorities: If required by law

6. Data Security

We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have rights under GDPR or CCPA, including:

  • Accessing your data

  • Requesting corrections or deletions

  • Opting out of certain communications

To exercise these rights, contact us at connect@octmoonmedia.com

8. Cookies & Tracking

We may use cookies to enhance your website experience. You can disable cookies in your browser settings.

9. Contact Us

For questions about this Privacy Policy, contact us at:
October Moon Media Group LLC
Website: https://octobermoon.org
Email: connect@octmoonmedia.com